Privacy Policy

www.hhibhubaneswar.com welcomes you to its website and looks forward to a meaningful interaction with you. www.hhibhubaneswar.com respects your right to privacy. Any personal information that you share with us, like your name, date of birth, address, marital status, telephone number, credit card particulars and the like, shall be entitled to privacy and kept confidential.

www.hhibhubaneswar.com assures you that your personal information shall not be used/disclosed by it, save for the purpose of doing the intended business with you, or if required to be disclosed under the due process of law.

www.hhibhubaneswar.com assures you that in the event of your personal information being shared with its holding company, such sharing of information shall be for the purpose of doing the intended business with you.

www.hhibhubaneswar.com reserves its rights to collect, analyze and disseminate aggregate site usage patterns of all its visitors with a view to enhancing services to its visitors. This includes sharing the information with its holding company as a general business practice.

In the course of its business www.hhibhubaneswar.com may hold on-line contests and surveys as permitted by law and it reserves its right to use and disseminate the information so collected to enhance its services to the visitors. This shall also include sharing the information with its holding company as a general business practice

If you have any questions or concerns regarding your privacy issues, please do not hesitate to contact The HHI hotels at hhibhubaneswar@hindusthan.com

While www.hhibhubaneswar.com assures you that it will do its best to ensure the privacy and security of your personal information, it shall not be responsible in any manner whatsoever for any violation or misuse of your personal information by unauthorized persons consequent to misuse of the internet environment.

www.hhibhubaneswar.com reserves its rights to revise this privacy policy from time to time at its discretion with a view to making the policy more user-friendly.

In the design of our website, we have taken care to draw your attention to this privacy policy so that you are aware of the terms under which you may decide to share your personal information with us. Accordingly, should you choose to share your personal information with us, www.hhibhubaneswar.com will assume that you have no objections to the terms of this privacy policy.

When you make a reservation on www.hhibhubaneswar.com, you will be asked to enter personal information in order to secure your reservation. This information is submitted to our booking partner and our Web Hosting provider. www.hhibhubaneswar.com and these service providers WILL NOT sell or distribute any personal information about you or any other individual traveler. The name, address and phone number you provide may be used for marketing or quality assurance purposes for the benefit of www.hhibhubaneswar.com. While you will receive an e-mail confirmation whenever you make a reservation on-line, you will not receive any unsolicited e-mail as a result of making a reservation on our site. On www.hhibhubaneswar.com, we strive to ensure that the most secure encryption technology is used, to allow you to book your travel reservations without the worry of someone misusing any information provided by you.

To make your reservation planning more convenient, we use what is known as a “cookie”, which allows the system to temporarily remember your travel dates and preferences during each visit to the site. Cookies also allow us to track the more frequently visited pages of www.hhibhubaneswar.com, which helps us to improve the site for your benefit. Cookies are not programs that will corrupt your computer or damage your files. The cookies used do not reveal your personal identity, nor can they capture personal or private data. Our cookies automatically expire as soon as you leave our site.

If you do not want to accept cookies while on our site, please change your Internet browser settings. However, if you decide to not accept cookies while visiting www.hhibhubaneswar.com, you may not be able to complete certain transactions.

The www.hhibhubaneswar.com site does contain external links that will take you away from www.hhibhubaneswar.com to our travel partners. We are not responsible for the privacy practices or the content of these sites.

DISCLAIMER: ELECTRONIC TRANSMISSIONS, INCLUDING THE INTERNET, ARE PUBLIC MEDIA, AND ANY USE OF SUCH MEDIA IS PUBLIC AND NOT PRIVATE. INFORMATION RELATED TO OR ARISING FROM SUCH USE IS PUBLIC, OR THE PROPERTY OF THOSE COLLECTING INFORMATION, AND NOT PERSONAL OR PRIVATE INFORMATION.

Cancellation Policy

The guest can cancel free of charge until 2 days before arrival. The guest will be charged the total price of the reservation if they cancel within 2 days before arrival.

The guest will be charged a prepayment of the total price of the reservation within 2 days before arrival.

Refund Policy

Refunds are possible on all bookings based on the hotel’s cancellation policy.

Non-refundable bookings are extremely special rates issued on the basis of guaranteed bookings after fulfilling all criteria requirements. Such bookings received through any channel will not be refunded.

For eligible cases, while all efforts will be made to initiate the refund at the earliest, any refund will take a period of four to six weeks to be affected. This time period is due to factors which may include but not be limited to your credit card company’s billing cycle tallying, confirmation of amounts received against the particular booking and receipt of all bank requirements to where the refund is to be directed amongst others including management approval.

If a “Refund Hold” has been requested, this will be treated as a credit note against your next booking within the next 3 months of travel. Rates for your booking however are subject to change depending on the season / availability and the differential amount is payable / adjustable.

If a simple “Refund” has been requested, the process will start immediately but shall take four to six weeks to reflect in your bank account. In cases where there may be mass cancellations for reasons such as natural calamities, acts of terror, strikes / bandhs where the banking service may be affected, refunds will be processed when regular operations restart.

Refunds will not be entertained due to flight or train cancellations.

All bookings during peak season periods including December 20th until 3rd January across all our properties are non-amendable and non-refundable. Kindly refer to our website – www.hhihotels.com where a specific peak period is mentioned per hotel.

A banking administration fee no more than 5% on the refund value will be charged against all processed refunds.

For GST refunds, the same is as per the applicable law.